Question 1

How do you prove products were actually destroyed?

Accepted Answer

Every job includes video documentation of the destruction process, an itemized Certificate of Destruction listing each product or lot, and chain-of-custody records from your facility to ours. Witnessed destruction is available if you need a representative present.

Question 2

Can you destroy pharmaceutical products?

Accepted Answer

Yes. We handle pharmaceutical destruction in compliance with DEA regulations for controlled substances (Schedules II-V) and EPA regulations for pharmaceutical waste. This includes witnessed destruction, DEA Form 41 processing, and proper disposal of hazardous pharmaceutical waste.

Question 3

What happens to the materials after destruction?

Accepted Answer

We sort destroyed materials for maximum recovery. Metals go to scrap processors. Plastics are recycled where resin type allows. Paper and cardboard are baled for mill recycling. Electronics components go through our e-waste program. Only non-recyclable material goes to landfill.

Question 4

Can I watch the destruction happen?

Accepted Answer

Yes. We offer witnessed destruction at our facility — your representative can observe the entire process. We also provide live video feed for remote witnessing when travel isn't practical.

Question 5

How do you handle branded products?

Accepted Answer

Branded products are destroyed so that labels, logos, and packaging are completely unrecognizable and cannot be salvaged. Methods include shredding, crushing, and de-labeling depending on the product type.

Question 6

What's the turnaround time?

Accepted Answer

Most jobs are completed within 5-7 business days of product receipt. Urgent requests (regulatory recalls, legal deadlines) can often be expedited to 24-48 hours. We prioritize based on your compliance timeline.

Question 7

Do you pick up from our warehouse?

Accepted Answer

Yes. We coordinate pickup from your warehouse or distribution center with secure, GPS-tracked transportation. For high-value or sensitive products, we can arrange armored transport or bonded courier service.

Question 8

Can you handle food and beverage destruction?

Accepted Answer

Yes. Expired food, recalled beverages, and food products past their sell-by date are destroyed and disposed according to FDA and state health department regulations. Organic material is diverted to composting or waste-to-energy where available.

Product Destruction — Frequently Asked Questions