Question 1

How do you ensure data is completely destroyed?

Accepted Answer

We follow NIST 800-88 guidelines for media sanitization. Depending on the device and your security requirements, we use software-based wiping (3-pass or 7-pass), degaussing, or physical shredding. Every data-bearing device receives a Certificate of Destruction documenting the method used and the serial number of the device.

Question 2

What certifications should I look for in an e-waste recycler?

Accepted Answer

R2 (Responsible Recycling) and e-Stewards are the two gold standards. R2 covers environmental management, data security, and downstream accountability. e-Stewards adds stricter rules on hazardous material export. Our processing partners hold both, plus ISO 14001 for environmental management.

Question 3

Can you recycle CRT monitors?

Accepted Answer

Yes. CRT monitors contain lead and require special handling. We process them through licensed facilities that recover the lead and glass rather than landfilling them. CRTs may carry a per-unit processing fee due to the hazardous material handling requirements.

Question 4

Do you offer onsite data destruction?

Accepted Answer

Yes. For organizations with high-security requirements (financial, healthcare, government), we bring mobile shredding equipment to your facility and destroy drives while you watch. You receive a Certificate of Destruction before we leave your premises.

Question 5

What happens to recycled electronics?

Accepted Answer

Devices are dismantled into material streams: precious metals (gold, silver, palladium from circuit boards), copper from wiring, aluminum and steel from housings, and plastics. These raw materials re-enter manufacturing supply chains. Nothing is exported to developing countries — a core requirement of both R2 and e-Stewards certification.

Question 6

Is there a cost for electronics recycling?

Accepted Answer

It depends on the equipment mix. Standard IT equipment (computers, laptops, servers) is typically free to recycle. Items with negative commodity value (CRT monitors, some printers) may carry a per-unit fee. We provide a detailed quote upfront with no hidden charges.

Question 7

Can you track assets by serial number?

Accepted Answer

Yes. We record the serial number, make, and model of every device processed and include this in your asset disposition report. For organizations with strict IT asset management policies, this provides a complete audit trail from decommission to destruction.

Question 8

How quickly can you schedule a pickup?

Accepted Answer

Most pickups are scheduled within 3-5 business days of quote approval. For urgent needs (office moves, lease expirations), we offer expedited service in major metros — often next-day. Contact us with your timeline and we'll work to meet it.

Electronics Recycling — Frequently Asked Questions